About TCC

Built Differently. On Purpose.

We created That Consulting Company to give clients something better: practical advice, experienced people, honest conversations, and solutions designed for the real world.

Our Story

Built to Solve the Whole Problem

That Consulting Company was built to solve real business problems, not just patch one piece of a broken process.

Smartsheet is at our core. It was the first division we launched because it is one of the most flexible platforms for organizing work, scaling operations, and connecting teams. But TCC was never meant to be limited to one platform.

“We solve the solution, not just the problem.”
That means we do not stop at identifying what is broken. We design the process, technology, adoption, and support needed to make the fix actually work.

Tools change. Businesses grow. What matters is the solution, not the software.

Most consulting firms focus on a single problem, a single system, or one phase of the work. We take a broader view. We look at the full lifecycle of the business—from intake and execution to reporting, optimization, adoption, and what comes next.

When one part of that lifecycle breaks, the entire process suffers. Fixing only one slice may provide temporary relief, but it rarely solves the real issue. Our goal is to eliminate silos, not create new ones.

Our role is to step back, understand how everything connects, and build solutions that work together. Sometimes that starts with Smartsheet. Sometimes it extends into integrations, process design, technology consolidation, change management, training, and ongoing support.

We meet clients where they are and help them build forward, not just repair what is broken today.

We help organizations solve the whole problem so they can keep moving forward.

Joe Goetschel, CEO and Founder of That Consulting Company.
Joe Goetschel
CEO & Founder
Building better systems. Helping teams do their best work.

Have a process that is not working the way it should?

Thinking about what comes next for your business? We would love to learn more, understand where things are getting stuck, and see how we can help.